Terms & Condition

Oliv longevity (“we”, “our”, “us”) is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our digital services, or engage with our clinic.
By accessing our website and services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We may collect personal and non-personal information, including but not limited to:

1.1 Personal Information

• Full name
• Contact details (email, phone number, address)
• Date of birth, age, gender
• Appointment and treatment history
• Medical and health-related information
• Payment and billing details

 

1.2 Non-Personal Information

• IP address
• Browser type and version
• Device information
• Website usage data and analytics
• Cookies and tracking data

 

2. How We Use Your Information

We use your information for the following purposes:

• To provide and manage our medical and wellness services
• To schedule appointments and communicate with you
• To personalize treatment plans and healthcare services
• To process payments and transactions
• To improve website performance and user experience
• To comply with legal and regulatory obligations
• To send updates, newsletters, and marketing communications (with consent)

 

3. Medical Data Protection

We treat all medical and health-related information with the highest level of confidentiality.
Your medical data will only be accessed by authorized healthcare professionals and staff for legitimate clinical, operational, and legal purposes.
We implement strict administrative, technical, and physical safeguards to protect your sensitive health information.

 

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic.
Cookies help us to:

• Remember user preferences
• Improve site functionality
• Measure performance and engagement

You may control or disable cookies through your browser settings. However, disabling cookies may limit certain website functionalities.

 

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.
We may share your data only with:

• Authorized clinic staff and healthcare professionals
• Trusted third-party service providers (e.g., payment processors, IT systems, appointment platforms)
• Legal or regulatory authorities when required by law

All third parties are contractually obligated to maintain confidentiality and data protection standards.

 

6. Data Retention

We retain your personal and medical data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Comply with legal, regulatory, and medical record retention requirements

When data is no longer required, it will be securely deleted or anonymized.

 

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Withdraw consent for marketing communications
• Request data portability where applicable

To exercise your rights, please contact us using the details below.

 

8. Data Security

We implement industry-standard security measures, including:

• Encrypted data transmission
• Secure servers and access control
• Regular security audits
• Staff training on data protection and confidentiality

Despite our best efforts, no digital system is entirely secure. We cannot guarantee absolute data security but strive to maintain the highest standards of protection.

 

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of external websites.
We encourage users to review the privacy policies of any third-party services they access.